Shipping policy

Thank you for shopping with LYNEZA. We are committed to delivering your jewellery safely and on time.

1. Order Processing Time

All orders are processed within 1–3 business days.
Orders are not processed on Sundays or public holidays.
In case of high order volume, processing may be slightly delayed. Customers will be informed accordingly.
For Cash on Delivery (COD) orders, verification may be required before dispatch.

2. Domestic Shipping (India)

Estimated delivery time: 3–7 business days
Remote areas may take 7–10 business days
We ship through reputed courier partners.

Shipping charges:

Free shipping above ₹____ (if applicable)
Standard shipping charges may apply for lower order values.

3. International Shipping

We ship worldwide.
Estimated delivery time: 7–15 business days
Delivery timelines may vary depending on destination country and customs clearance.

Shipping charges:

Calculated at checkout based on location and order weight.

4. Customs, Duties & Taxes (International Orders)

International orders may be subject to:

Import duties
Customs fees
Local taxes

These charges are determined by the destination country and must be paid by the customer. LYNEZA is not responsible for delays caused by customs clearance.

5. Order Tracking

Once your order is shipped, you will receive:

A confirmation email
Tracking details via email / SMS / WhatsApp

Please allow 24 hours for tracking updates to reflect.

6. Shipping Address Accuracy

Customers are responsible for providing correct shipping details. LYNEZA is not responsible for delivery issues due to incorrect addresses provided at checkout.